The Ombudsman program of Area Agency on Aging, Region One, Inc. is looking for caring individuals to visit assisted living homes in order to make residents aware of their rights. Volunteers will take part in a comprehensive and in-the-field training and receive support from the Ombudsman staff.
Ombudsman are responsible for: Identifying and investigating complaints; providing information to residents about long-term care services; educating and informing residents, facility staff, families and others about resident rights; promoting the development of resident and family councils; and advocating for changes to improve residents’ quality of life and care.
For more information about the Ombudsman program in Maricopa County, contact Fran Atkinson at 602-241-6132 or e-mail fran.atkinson@aaaphx.org.