Hospital emergency rooms tend to be busy places, but Abrazo Central Campus is in the midst of a renovation of its emergency department that will offer an enhanced care environment for patients and staff alike.

The Central Phoenix hospital provides care to up to 200 patients per day, says Emergency Services Director Nancy Hicks-Arsenault, RN. When the ER renovations are completed, the hospital will hold an open house for EMS providers.

While aesthetics are important, safety is the top priority, says Hicks-Arsenault.

“The entire department is getting a refresh, with new lighting, flooring, paint and paging system. Brighter LED lights will add to safety and energy efficiency. We’re using contrasting colors and flooring accents, which also add to safety and wayfinding. And the paging system is designed to allow quieter patient rooms,” she explains.

One new feature that Hicks-Arsenault points out is the Patient Assessment Area, where patients with less complex illnesses or injuries are seen by a physician who can complete a medical screening examination, treatment is rendered quickly, and a discharge made without having to go to the main emergency treatment bays.

Abrazo Central Campus, 2000 W. Bethany Home Road, expects to have its ER renovations complete by the end of the year.




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